Returns & Exchanges
At TrigJig Tools, we stand by the precision and quality of our professional-grade equipment. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Pack with Care
Securely package the unused tools in their original protective packaging, ensuring all components, manuals, and certificates of authenticity are included.
- 3.Ship to Workshop
Affix the provided return label to your package and drop it off at any authorized courier location; we recommend retaining your tracking receipt for peace of mind.
- 4.Inspection and Refund
Once our technicians verify the tool's condition at our facility, your refund or exchange will be processed to your original payment method within 5-7 business days.